Meet ELI, your AI-powered smart companion, built into Scoro. The name stands for electronic intelligence - a unique blend of AI and Scoro's native smart algorithms.
Today, ELI can already help you with product knowledge (via ELI chat) and data insights (via ELI insights). But this is just the beginning! As a fast-learning AI-powered expert, ELI is evolving quickly and will soon support you not just with insights, but with actions and even full workflow automation.
This article covers everything you need to know about ELI chat and how to use it.
Read more about ELI insights here.
1. What is ELI chat and how to use it?
ELI chat is your personal AI-powered Scoro expert, which can help you get answers to your questions about Scoro without leaving your site. It is connected to Scoro’s Help Center, so it knows everything there and can help you with simple Scoro-related questions.
To use it, click the ELI chat button at the top-right corner of your site. Enter your question in natural language, and ELI will provide you with a relevant answer.
While ELI supports most languages, we recommend using English to ensure that ELI provides accurate answers and information.
We recommend rating how useful ELI's answers are by using the 👍 and 👎 icons. Your feedback helps us train ELI to be smarter and even more helpful!
2. Disabling ELI chat
By default, ELI chat is available to all site users.
To disable ELI chat on your site:
- Go to Settings > Administration > ELI settings
- Switch off the Enable ELI chat toggle.
Note! Disabling ELI chat for specific site users is not possible at the moment.