|How to resolve
|Response code 400 - Invoice not of valid status for modification
|Client modified invoices after they had already payments or approved. Scoro won't sync it anymore and also don't change status.
|User can mark the error as resolved.
|Response code 400 - The quantity value '-1.0000' is invalid. Quantity must not be less than zero. -- The Total for this document must be greater than or equal to zero.
|Bill quantity is negative.
|Fix the bill quantity.
|Response code 400 - The Total for this document must be greater than or equal to zero.
|Bill sum is negative.
|We don't support credit bills synchronization.
Check the bill and modify it so that the final sum is a larger number than zero.
|Response code 404 - status: “AUTHORIZED”
|Can't modify authorized bills.
|Mark the error as resolved.
|Response code 401
|Credit invoice - was already authorized, can't re-sync.
|90% of cases - re-sync solves the issue.
|Prepayment document with no can not be found in Scoro
|Prepayment is created in Xero and it has the wrong reference number or no reference number at all. When syncing invoices, Xero tries to connect the created prepayment with a prepayment in Scoro. If no match is found, it will give an error.
|Change the prepayment invoice number in Xero or create a new one.
|Response code 400 - This organization has Construction Industry Scheme enabled. Existing Invoices with Construction Industry Scheme deductions cannot be edited via the API
|User has turned contacts to CIS contacts in Xero and now trying to send an invoice or a bill via API to Xero that has CIS contact linked to it.
|Such invoices/bills can't be synced via API, see details.
If you didn't find an error listed here, that occurred in your site, please contact our support team.