If you wish to see sent e-mails (in addition to the reports) also in your e-mail server, use the SMTP option (if supported by your email server). This is also useful for minimizing the chance of sent emails qualified as spam.
1. Admin users
You can set up the default SMTP settings for all users under Settings > E-mail setup. Every user still needs to fill out their e-mail user information.
2. All users
To set up your SMTP, go to Settings > My settings > E-mail.
2.1. Gmail via OAuth
1. Select Gmail from the dropdown menu.2. Click on the “Sign in with Google” button that appears.3. Select the same e-mail account that you use in Scoro. If you're unsure, you can check it from Settings > My Settings > Profile.
4. Tick the Send email on your behalf box to give Scoro permission to send out emails from Scoro, then click Continue.
All done! Scoro has now been set to use Google’s simple mail transfer protocol to send emails.
2.2. MS Exchange via OAuth
NB! To send e-mails via Scoro by using the Exchange SMTP, Outlook’s delegated Mail.Send permission has to be enabled. Contact your company’s IT administrator about the permissions if you run into any issues. You can find more information here.
1. Select MS Exchange from the dropdown menu.2. Enter the same e-mail account that you use in Scoro into the Primary alias field. If you're unsure, you can check it from Settings > My Settings > Profile.3. Click Yes to give Scoro permission to send out emails from Scoro.
All done! Scoro has now been set to use MS Exchange's simple mail transfer protocol to send emails.
2-step verification in Office 365
If you're using 2-step verification with your Office account, make sure you follow these steps to generate an app password.
Select Add Method -> App password.
Then enter the password into SMTP password field in Scoro.
When using the Custom option, keep in mind that you need to enter the username and password of your e-mail, not your Scoro user credentials.
To stop using the SMTP, simply click the disconnect button: